Privacy Policy

JLN Consulting LLC dba The Calm Business · Last updated: January 2026

1. Introduction

The Calm Business (a brand of JLN Consulting LLC, referred to as "The Calm Business," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, opt in to our email list, or purchase our products and services.

By using our website or providing your information, you consent to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Name and email address (when you opt in to our list or purchase a product)
• Billing information (processed securely by third-party payment processors — we do not store card data)
• Business information you share through intake forms or onboarding questionnaires
• Communications you send to us directly via email or contact forms

Information collected automatically:

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on our website
• Referring URLs and click behavior

This data is collected through standard website analytics tools and cookies to help us improve our website and understand how visitors use it.

3. How We Use Your Information

We use the information we collect to:

• Deliver products, guides, and services you have purchased
• Send the email communications you opted in to receive
• Provide customer support and respond to your inquiries
• Send relevant marketing emails about new products, programs, or resources (you can unsubscribe at any time)
• Process and fulfill payments
• Improve our website, products, and services based on usage data
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Email Communications

When you opt in through any form on our website, you consent to receive email communications from The Calm Business. These may include:

• Delivery of free resources you requested
• Welcome sequences and onboarding emails
• Educational content and business tips
• Information about products, programs, and promotions

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email. Transactional emails related to purchases you have made cannot be opted out of while your purchase is active.

5. Third-Party Services

We use trusted third-party services to operate our business. These services may receive your data as necessary to perform their functions:

• Email marketing platform — to store your email address and send communications
• Payment processors — to securely process transactions (we do not store payment card details)
• Website hosting and analytics — to operate our website and understand traffic
• Customer relationship tools — to manage client communications and service delivery
• Social media platforms — for social automation tools (subject to their own privacy policies)

All third-party providers are required to maintain the confidentiality and security of your data and are not permitted to use it for their own marketing purposes.

6. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how our site is used. Cookies may include:

• Essential cookies — required for the website to function properly
• Analytics cookies — to track page visits and user behavior (anonymized)
• Marketing cookies — to support retargeting and advertising on third-party platforms

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to provide you with the services you have requested, comply with legal obligations, and resolve any disputes. If you unsubscribe from our email list, your email address will be removed from active marketing lists within a reasonable timeframe, though we may retain it in our records for legal and compliance purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability (where applicable)

To exercise any of these rights, please contact us at hello@thecalmbusiness.com. We will respond within 30 days, and usually much sooner.

9. Children's Privacy

Our products and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it.

10. Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us: