Terms & Conditions
1. Agreement to Terms
By accessing or using the website, products, services, or programs offered by The Calm Business (a brand of JLN Consulting LLC, referred to as "The Calm Business," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
These Terms apply to all visitors, customers, and clients of The Calm Business, including those who purchase digital products, courses, guides, programs, live sessions, or done-for-you services.
2. Products and Services
The Calm Business offers a range of digital products, educational guides, group programs, live sessions, and done-for-you services related to AI tools, automation, and business operations. Specific product descriptions, deliverables, and inclusions are outlined on each individual sales page at the time of purchase.
We reserve the right to modify, update, or discontinue any product or service at any time. Existing customers will retain access to the version of the product they purchased.
3. Intellectual Property
All content created by The Calm Business — including but not limited to guides, templates, prompts, frameworks, course materials, email copy, and website content — is the intellectual property of JLN Consulting LLC and is protected by copyright law.
When you purchase a product or service from The Calm Business, you receive a personal, non-transferable license to use the materials for your own business purposes. You may not:
- Reproduce, redistribute, resell, or share our materials with others
- Use our content to create competing products or services
- Claim our frameworks, templates, or systems as your own original work
- Share login credentials or access links with people who have not purchased
Violation of these terms may result in immediate termination of access without refund.
4. Payment and Billing
All prices are listed in US dollars. Payment is due in full at the time of purchase unless a payment plan is explicitly offered and agreed upon. We use secure third-party payment processors. The Calm Business does not store your credit card information.
For payment plans: if a scheduled payment fails, access to products or services may be paused until payment is received. We will make reasonable attempts to contact you before suspending access.
5. Refund Policy
Our refund policy is outlined in detail in our separate Refund Policy. By purchasing from The Calm Business, you agree to the terms of that policy.
In general: digital products that have been accessed or downloaded are not eligible for refunds. Done-for-you services and live sessions have specific refund terms outlined on their respective sales pages.
6. Disclaimer of Results
The Calm Business provides educational content, tools, frameworks, and support. We cannot and do not guarantee specific results, income, or outcomes from using our products or services.
Results depend on many factors including but not limited to your industry, business model, effort, implementation, and market conditions. Testimonials and examples shared are not guarantees of similar results.
7. Limitation of Liability
To the fullest extent permitted by law, The Calm Business and JLN Consulting LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services, including but not limited to loss of revenue, data, or business opportunities.
Our total liability to you for any claim arising from your use of our products or services shall not exceed the amount you paid for the specific product or service giving rise to the claim.
8. Disclaimer of Warranties
Our products and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our products will be uninterrupted, error-free, or that any defects will be corrected.
Content related to AI tools, platforms, and technology is provided for educational purposes. Third-party platforms (including Claude, ChatGPT, and others) are independent services subject to their own terms and may change without notice. The Calm Business is not responsible for changes to third-party platforms that may affect the guidance provided in our materials.
9. Done-for-You Services
For clients who engage The Calm Business for done-for-you services, a separate service agreement or intake process will outline the specific scope, deliverables, timeline, and terms of the engagement. These Terms & Conditions apply in addition to any such agreement.
Clients are responsible for providing accurate information, timely responses, and necessary access to complete service delivery. Delays caused by the client may affect the delivery timeline.
10. Live Sessions and Group Programs
Live sessions, group builds, and cohort-based programs are conducted on dates scheduled after purchase. The Calm Business will make reasonable efforts to accommodate scheduling but cannot guarantee specific dates. Session recordings, where provided, are for personal use only and subject to the intellectual property terms above.
11. Communications and Email
By opting in through any form on our website, you consent to receive email communications from The Calm Business related to your purchase, delivery of products, and relevant marketing. You may unsubscribe at any time using the link in any email.
12. Third-Party Links and Tools
Our content may reference or link to third-party tools, platforms, and websites. These links are provided for convenience and informational purposes only. The Calm Business does not endorse, control, or assume responsibility for the content or practices of any third-party site or service.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Wisconsin, United States, without regard to conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Wisconsin.
14. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our products or services after changes are posted constitutes acceptance of the revised terms.
15. Contact
If you have questions about these Terms & Conditions, please contact us:
hello@thecalmbusiness.com